Personal data protection

Privacy Policy | Muši Cosmetics

Effective date: 12 June 2026

This Privacy Policy explains how Zuzkoris s.r.o. (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our website and services in accordance with EU GDPR (Regulation 2016/679) and Slovak Act No. 18/2018 Coll. on Personal Data Protection.

1. Data Controller Information

Company: Zuzkoris s.r.o.
Registered office: Novozámocká 161/113, 947 03 Hurbanovo, Slovakia
Company ID: 54529514
Tax ID: 2121704948
Statutory representative: Ing. Boris Kozma, Managing Director
Email: info@musiprirodne.sk
Phone: +421 905 360 507

2. What Personal Data We Collect

We may collect and process the following personal data:

  • Full name
  • Billing and delivery address
  • Email address
  • Phone number
  • Order and payment details
  • Optional order notes

3. Purpose of Data Processing

We process your personal data for the following purposes:

  • Processing and delivering your order
  • Customer service and communication (including complaints and returns)
  • Legal obligations (accounting and tax records)
  • Marketing communications (only with your consent)
  • User account management (if applicable)

4. Legal Basis for Processing

We process your data based on:

  • Performance of a contract (order fulfillment)
  • Legal obligations (accounting and tax laws)
  • Legitimate interests (fraud prevention, service improvement, existing customer marketing)
  • Your consent (e.g. newsletter subscription)

5. Data Sharing and Recipients

Your personal data may be shared with trusted third parties:

  • Delivery services (Slovak Post, courier services, Packeta/Zásielkovňa)
  • Accounting service providers
  • IT and hosting providers
  • Analytics and marketing platforms (Google LLC, Meta Platforms Ireland Ltd.) – only with consent
  • Other authorities if required by law

All data processors are contractually bound under GDPR compliance agreements.

6. Data Retention

We store personal data for:

  • Up to 10 years after order completion (legal accounting requirements)
  • Until consent is withdrawn (marketing purposes)
  • Duration of active user account (if applicable)

7. Your Rights Under GDPR

You have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion (“right to be forgotten”)
  • Restrict processing
  • Data portability
  • Object to processing
  • File a complaint with the Slovak Data Protection Authority:
    https://dataprotection.gov.sk

To exercise your rights, contact us at info@musiprirodne.sk. We respond within 30 days.

8. Data Security

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, or disclosure.

9. Cookies

We use cookies to:

  • Ensure proper website functionality
  • Analyze website traffic (e.g. Google Analytics)
  • Support marketing activities (only with consent)

You can manage or disable cookies in your browser settings.

For more information, see our Cookies Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

If you want, I can also:

  • create a Cookies Policy (Shopify-ready)
  • or format this into a fully branded Muši legal template (matching your tone & visuals)